Introduction

Any technical installation needs to be maintained and serviced, in order to perform correctly. In a meat processing plant a technical stop in the production lines is costly.

Service, knowledge and good education of the technical personnel are the solutions to keep a high effectively. This is what we as supplier can offer. After the handling over, the responsibility for the service and maintenance is the customers.

A continually relationship and partnership with the customer is essential for Attec Danmark A/S.

Service contract

Through a service contact the service and ongoing maintenance can be performed by Attec technicians, in close cooperation with the customers personnel. This can also relieve the local technical staff, giving them time to deal with other important tasks.

A service contact with preventive maintenance will ensure the efficiency of the production lines, and therefore be more cost effective.

After Sales Service

• Our service is possible all over the world
• Fruitful education for our customers
• Quick and competent assistance
• Cost efficient service

Attec Danmark A/S insures that:

• Parts which have been repaired or replaced is identical and with the same technical specification as the original parts.
• Our products are serviced minimum 10 years after the production have stopped. As an alternative other replacement parts can be supplied.
• Service and repair of Attec products shall be performed with tools, equipment and procedures specified in the documentation.
• Service is performed by motivated and well trained technicians and engineers.

Guarantee

Guarantee is offered on all equipment with at least 1 year guarantee (1 shift). On the specific automatically machines, guarantee is only offered when the customer at the same time accepts a service contract for the guarantee period. Faulty parts must be forwarded to Attec Danmark A/S for inspection and repair.